CAREER ELECTIVE FOOD AND HOSPITALITY SERVICE SKILLS I

DESCRIPTION:This course will prepare online students to employ skills needed in online coursework and the workplace. The course is presented in two semesters. Semester 1 describes an overview of basic personal, professional, and self-management skills, including setting goals, professional communication skills, and time management and stress management techniques. Semester 2 focuses on ways to improve study habits, to increase one’s …

CAREER ELECTIVE RETAIL CUSTOMER SERVICE SKILLS IV

DESCRIPTION:This course addresses career skills for retail and customer service professionals. It discusses important sales concepts and other job-related skills. Semester 1 provides an overview of career skills, such as steps of selling and effective listening. It also discusses the traits of sales personnel and customer characteristics and behaviors. Semester 2 focuses other job-related skills like keeping inventory, situational awareness, …

CAREER ELECTIVE RETAIL CUSTOMER SERVICE SKILLS III

DESCRIPTION:This course addresses skill sets critical to effective personal management, life, and career skills. This course discusses the ability to effectively deal with balancing life and work, managing time, and working with people. The course is presented in two semesters. Semester 1 focuses on self-management skills, including saving and credit, accountability, organization, and balancing work and life. Semester 2 focuses …

CAREER ELECTIVE RETAIL CUSTOMER SERVICE SKILLS II

DESCRIPTION:This course will prepare online students to employ skills needed for effective communication both personally and professionally. It will also provide techniques to manage stress and control emotions. The course is presented in two semesters. Semester 1 focuses on communication skills, including communicating effectively and in difficult situations. Semester 2 focuses on managing stress and emotions; including stress and its …

CAREER ELECTIVE RETAIL CUSTOMER SERVICE SKILLS I

DESCRIPTION:This course will prepare online students to employ skills needed in online coursework and the workplace. The course is presented in two semesters. Semester 1 describes an overview of basic personal, professional, and self-management skills, including setting goals, professional communication skills, and time management and stress management techniques. Semester 2 focuses on ways to improve study habits, to increase one’s …